FAQ

  • Can I order online and pick up in-store?

     You can send us an email to place your order online, and contact us for pick-up. At the moment we do not have a physical store, so we are doing arranged pick-up. Thank you for your patience!

  • Can I pay online?

    At this point, we do not have the option to pay onlie. You pay upon pick-up.

    Thank you for your patience!

  • What payment options do you have?

    Right now we only accept cash/checks.

  • How do I order?

    To order, please use our order form. Enter in your name, e-mail, and phone number. Then in the message box put in the product order number of the items that you want. There is a order form under each product. You can use any of them. When we receive your order, we will send you a confirmation e-mail confirming what you ordered. Then we arrange pick-up. Payment is due upon pick-up. Thank you for your patience and cooperation!

  • Do you offer same-day pick-up?

    Yes

  • How do I change an order?

    It's simple! Just email us at arcticpenguin907@protonmail.com with your request and we will do our best to help!

  • What brands do you carry?

    We only carry V-dog right now